Returns & Exchanges

We want you to love your memobottle™ as much as we do, which is why we offer a 30-day return policy for any unused and original-packaged items. If your order isn't quite right, we are here to help you find the perfect hydration companion.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to begin the process.

2

Pack Your Product

Carefully place the memobottle™ and any accessories in their original packaging to ensure they are protected during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing